Just wanted to **bump** this topic to the top again, so everyone can see that Progressive sucks.
Bill,
Hats off too ya Bro! Those two letters of yours are pieces of art! Progressives's response though is so condacending...
I got the feeling the writer belevied the stereotype that the commercial was "having fun with." My idea is a commercial with a sleazy adjuster poking around a tow yard.. and then two office geek, pencil pushers enter and try to convince the dog to do his job for less bones...................
cut to; Mad Dog chasing geeks down the street.
I didn't edit it ^^^^ lol
Progressive Sucks! 
I remember that tv ad,it is demeaning to tow truck drivers,looks like some backwoods company out of arkansas,there has also been other ads like that on tv,but these were on in southern california.

YES PROGRESSIVE SUCKS!!!!!!!
Never trust the "sunny beaches" either!!!!!!
I had a impound by the WSP, and the agent calls and sez he will pay the impound because it was their error the car basically got impounded.
Yes, they would send "US" the check if we released the vehicle to the insured, so we did and to this day we still haven't seen a check from them. Nor have I ever ran across the lil b-dear that stiffed us too, bet they sent her the check and she cashed it-BI-CH......
Sure would like to add it to another Progessive insured claimed-accident car, when the auction lots come to pick up, but that would be illegal and immoral now wouldn't.
, thinks me will dress up like that commercial next haloween and charge them there fellas at Progressive Insurance the money they owes me on the next claim car and see how they like a scum ball like me, cause all they are, are scumballs too......
Well met Bill, we deal with Progressive alot .No matter what the Tow bill is they always complain.would rather deal with AAA anyday .
good topic.
That add is currently running here in Az, the fuuny thing is, they don't even offer the type of insuraunce for repo trucks:( , they do offer for street trucks though and that price is so outrageous that even if I did street calls I would never use them. I hope they know that most of the cars I repo have thier insurance cards in the glove box because the insure alot of deadbeat scum, that don't pay thier bills.:D . Bill does have the right idea though, if I were still doing street calls I would defenately tell thier customers to avoid thier company like the black plague of death!!!