This car was bought in the state of VA. and the customer took the car and ran and hid the car in another. what steps do i take to get this car back ?????? . I have talked to the customer several times but she keeps giving me the run around.... It's been several months now ans enough is enough. 
where did she run to?
She's now in Colorado .......
Try to find a company in Colorado and send them the assignment or close the assignment and let the lender locate someone to handle it.If you find someone make sure you agree to fees upfront and on paper.
Did you ever recover the car?